Shipping Policy
A legal disclaimer
The explanations and information provided on this page are only general and high-level explanations and information on how to write your own document of a Shipping Policy. You should not rely on this article as legal advice or as recommendations regarding what you should actually do, because we cannot know in advance what are the specific shipping policies that you wish to establish between your business and your customers. We recommend that you seek legal advice to help you understand and to assist you in the creation of your own Shipping Policy.
Shipping Policy - the basics
Having said that, a Shipping Policy is a legally binding document that is meant to establish the legal relations between you and your customers. It is the legal framework for presenting your obligations to your customers, but also to address different possible scenarios that may occur, and what happens in each and every case.
A Shipping Policy is a good practice and it helps both sides - you and your customers. Your customers may benefit from being informed about what they can expect from your service. You may benefit because people may be likely to shop with you if you have a clear Shipping Policy in place since there won't be any questions about your shipping timeframes or processes.
Refun and return policy
Refund & Return Policy
Effective Date: [25.3.26
Website: charabibhasma.com
At Charabi Bhasma, we strive to ensure customer satisfaction.
1. Nature of Product
Our weight loss soup is a consumable Ayurvedic product, hence returns are limited.
2. Return Eligibility
We accept returns only if:
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The product is damaged upon delivery
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You received the wrong product
Conditions:
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Complaint must be raised within 48 hours of delivery
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Proof (photo/video) is mandatory
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Product must be unused and in original packaging
3. Non-Returnable Cases
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Opened or used products
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Change of mind
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Delay in delivery (unless extreme case)
4. Refund Process
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Once approved, refund will be processed within 5–7 business days
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Refund will be issued via original payment method
5. Replacement
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In valid cases, we may offer a replacement instead of refund